Privacy Policy
Last updated: 6 October 2026 — Placeholder only. A legally reviewed policy is being prepared.
1. Who we are
Simply Hum Pty Ltd (“Simply Hum”, “we”, “us”, or “our”) operates the Hum warehouse management platform at simplyhum.com. We are the data controller for personal information collected through this service.
2. What we collect
We may collect the following types of information:
- Account information — your name, email address, and password when you register.
- Organisation details — business name, address, and contact information.
- Usage data — pages visited, actions taken, and timestamps while using the platform.
- Communications — messages you send us via email or in-app support.
3. How we use your information
We use the information we collect to:
- Provide, operate, and maintain the Hum platform.
- Authenticate users and manage access controls.
- Send transactional emails such as password resets and order notifications.
- Improve the platform and diagnose technical issues.
- Meet our legal and regulatory obligations.
4. Sharing your information
We do not sell your personal information. We may share it with trusted third-party service providers who assist us in operating the platform, subject to confidentiality obligations. We may also disclose information where required by law.
5. Data storage and security
Your data is stored on servers located in Australia. We apply industry-standard security measures including encryption in transit and at rest, access controls, and regular security reviews. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Data retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. You may request deletion of your account and associated data at any time by contacting us.
7. Your rights
Depending on your location you may have rights to access, correct, or delete your personal information, restrict or object to its processing, and request data portability. To exercise any of these rights, please contact us at the address below.
8. Cookies
We use session cookies to keep you logged in and to maintain your preferences. We do not use third-party tracking or advertising cookies.
9. Changes to this policy
We may update this policy from time to time. We will notify you of material changes by email or by a notice within the platform. Your continued use of Hum after the effective date of any update constitutes acceptance of the revised policy.
10. Contact us
If you have any questions about this policy or how we handle your information, please contact us at:
Simply Hum Pty Ltdprivacy@simplyhum.com